My order didn't appear? (Is ShopRaise working?)

If you don't see your order / transaction right away don't worry. While transactions usually appear in a few hours, it may take up to 5 days before a transaction will appear in your report. If after 5 days you still don't see your transaction contact us and we will get it sorted out for you.  Please sent the following information:

  • Organization Name
  • Your First & Last Name
  • Your Email Address
  • Merchant Name
  • Date of Transaction 
  • Transaction amount
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