Supporter FAQ
Mobile App
- Why is text on my mobile app is covering up images and the search box?
- Can I use a gift card shopping on my Phone?
- How do I change notification settings?
- Change your App Icon (IOS only)
- How do I see my contributions / results
- How do I change my cause?
General
- I can't access my account?
- What is ShopRaise?
- How do I create an account? Who can sign up for an account?
- How do I see my results? How much have I raised?
- How do I edit my profile? Change password?
- Does it work on my phone?
Desktop App
- I can't see my app icon (Firefox)
- Do I need to get the app for my cause to benefit?
- Which stores work with the fundraising app?
- Can I support more than one cause? How?
- Is the app safe? Does it change anything on my computer?
- What information do you track?
Online Shopping
Gift Cards
Organization FAQ
General
- How do I request a payout?
- How do I remove an admin user?
- How do I access my Admin
- How do I change a Cause Owner if they are no longer with the organization?
- How do I change administrators of my account?
- How much can I make?