Supporter FAQ
Mobile App
- Add a Retailer to your Favorites Page (Mobile Only)
- Can I use a gift card shopping on my Phone?
- How do I change notification settings?
- Change your App Icon (IOS only)
- How do I see my contributions / results
- How do I change my cause?
General
- What is ShopRaise?
- How do I create an account? Who can sign up for an account?
- I can't access my account?
- How do I see my results? How much have I raised?
- How do I edit my profile? Change password?
- Does ShopRaise work on my phone?
Desktop App
- I can't see my app icon (Chrome)
- Do I need to get the app for my cause to benefit?
- Which stores work with the fundraising app?
- Can I support more than one cause? How?
- Is the app safe? Does it change anything on my computer?
- What information do you track?
Online Shopping
- Best way to make sure you get credit for an online purchase.
- Will I pay more while shopping?
- How much goes to my cause?
- Can I use coupons and discounts?
- Are there fees or costs?
- Can my cause view my individual purchases?
Gift Cards
Organization FAQ
General
- How do I request a payout?
- How do I remove an admin user?
- How do I access my Admin
- How do I change a Cause Owner if they are no longer with the organization?
- How do I change administrators of my account?
- How much can I make?
Marketing
Fundraising App
Shopping
Gift Cards
Reporting
ShopRaise Marketing Kit
Getting Started
Monthly Marketing Materials
Email Templates
- Get the most out of email marketing
- Email Template - Supporter Email 1 - Introduce ShopRaise
- Email Template - Supporter Email 2 - Get the app and ShopRaise for your cause
- Email Template - Supporter Email 3 - Support your cause with online shopping
- Email Template - Message to Staff
- Email Template - Message to Board