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  1. ShopRaise
  2. Supporter FAQ

Supporter FAQ

Learn how to turn everyday shopping into to support for your cause.

Mobile App

  • Add a Retailer to your Favorites Page (Mobile Only)
  • Can I use a gift card shopping on my Phone?
  • How do I change notification settings?
  • How do I see my contributions / results
  • How do I change my cause?

General

  • Does ShopRaise work on my phone?
  • How do I create an account? Who can sign up for an account?
  • How do I change my password?
  • My order didn't appear? (Is ShopRaise working?)
  • How do I see my results? How much have I raised?
  • What is ShopRaise?
See all 12 articles

Desktop Browser Extension

  • I can't see my extension icon (Chrome)
  • I can't see my app icon Firefox
  • Do I need to get the app for my cause to benefit?
  • What to do if my browser isn't supported?
  • How to get the ShopRaise Browser Extension on a Mac?
  • Which stores work with the ShopRaise Browser Extension?
See all 11 articles

Online Shopping

  • Best way to make sure you get credit for an online purchase.
  • Will I pay more while shopping?
  • How much goes to my cause?
  • Can I use coupons and discounts?
  • Are there fees or costs?
  • Can my cause view my individual purchases?
See all 7 articles

Gift Cards

  • I did not receive my Gift Card.
  • I didn't receive my gift card. What do I do?
  • ShopRaise Gift Cards
  • How to Double Dip and earn more!
  • How do I redeem my gift cards?
  • Can I use ShopRaise in a store?
See all 12 articles
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