Supporter FAQ

Mobile App

• Add a Retailer to your Favorites Page (Mobile Only)
• Can I use a gift card shopping on my Phone?
• How do I change notification settings?
• How do I see my contributions / results
• How do I change my cause?

General

• My order didn't appear? (Is ShopRaise working?)
• What is ShopRaise?
• How do I change my password?
• I can't access my account?
• How do I see my results? How much have I raised?
• How do I create an account? Who can sign up for an account?
See all 8 articles

Desktop Browser Extension

• I can't see my extension icon (Chrome)
• Do I need to get the app for my cause to benefit?
• What to do if my browser isn't supported?
• How to get the ShopRaise Browser Extension on a Mac?
• Which stores work with the ShopRaise Browser Extension?
• Can I support more than one cause? How?
See all 10 articles

Online Shopping

• Best way to make sure you get credit for an online purchase.
• Will I pay more while shopping?
• How much goes to my cause?
• Can I use coupons and discounts?
• Are there fees or costs?
• Can my cause view my individual purchases?
See all 7 articles

Gift Cards

• GiftCards.com