If the app isn't working on a particular store, first check to make sure the store is still participating by opening your ShopRaise app by going to the merchant list link on desktop or the shop tab on mobile.
On desktop, some merchants are not available in the ShopRaise app but are available in the merchant list. To receive credit for a purchase at one of these stores, just click on the link in the Merchant List.
Note: Please be aware that some retailers don't automatically activate in our app. To get credit shopping at these stores open your app and use the merchant list to shop.